Lisa Kazempour
Open to remote & local in-office roles

Lisa Kazempour

HR Operations & HRIS Administrator

HRCI PHR candidate — certification in progress

I keep HR records accurate, systems reliable, and compliance details from becoming problems. For the past several years I supported a national PEO of 32,000 employees across all 50 states — onboarding, employee changes, handbooks, LMS administration, and the data cleanup that keeps everything trustworthy. I'm looking for a remote or nearby in-office role where careful, systems-minded work matters. I build real relationships with the people whose records I'm trusted with — and I take the trust part seriously.

Portrait of Lisa Kazempour
By the numbers
0+
multi-state handbooks coordinated per year at peak
0K
worksite employees supported in a national PEO
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states across the multi-state client base
0+
years running core HR functions in multi-state PEOs
Lisa Kazempour, HR technology professional, seated in a navy suit beside books titled Integrity, Creativity and Perseverance, with a coffee mug and laptop

About

I've spent my career on the inside of HR and PEO systems — the ones people depend on to get their pay right, their benefits sorted, their questions answered. I know what it looks like when those systems work, and I know exactly what it costs when they don't.

That's the lens I bring to every role: integrity in how I handle what people trust me with, creativity in solving the problems that don't have a clean playbook yet, and perseverance in staying with a hard problem until it's actually fixed — not just patched.

I care about getting the details right, because the details are usually someone's paycheck, someone's coverage, someone's trust. That's not a soft skill to me. It's the job.

What I do

The best operations work is invisible: records are right, handoffs happen, employees get answers, and small errors never turn into payroll, benefits or compliance problems downstream.

HR operations & administration

Employee records, onboarding, background checks, I-9/E-Verify, audits, and cross-functional follow-through on client and employee changes.

HRIS & learning systems

Hands-on across PrismHR, ADP Workforce Now, TrainingToday and HealthStream — user cleanup, troubleshooting, reporting and data review.

Data integrity & quality control

I investigate discrepancies rather than process around them — catching name, salary and status errors before they spread.

AI-enabled improvement

I use AI to speed research, structure workflows and learn new tools faster, while keeping judgment, validation and confidentiality human.

Selected work

A few examples of the problems I'm strongest at — shown as the situation, what I did, and what changed.

Multi-state handbooks at volume

Situation
At PrestigePEO, clients needed accurate, policy-compliant handbooks faster than the process allowed.
What I did
Prepared and customized 3–5 multi-state handbooks a week, reconciling approved templates, client policies, employee populations and inconsistent source data before HRBP review.
Outcome
More than 150 handbooks a year delivered review-ready, with fewer downstream corrections.

Building the handbook tracking system

Situation
At peak, I was preparing 3–5 multi-state handbooks a week — over 150 a year — with no reliable way to see where any of them stood, while the company's CRM was still being implemented.
What I did
I started by building a simple spreadsheet just for my own tracking — narrower than what it eventually became, and not something anyone else knew existed. As my manager began asking for specific pieces of visibility, and as I ran into more things worth tracking along the way, I kept expanding it — adding fields, refining what it captured, until it covered status, ownership, and revision history in one place.
Outcome
What started as a personal workaround became the team's working source of truth for handbook status until the CRM stabilized. The lesson I took from it: sometimes the most useful tool starts as something nobody asked for.
Read more: what 150 handbooks a year taught me

An LMS that stayed usable, not just populated

Situation
TrainingToday had stale users, access issues and unclear completion status across clients.
What I did
Assigned training at HRBP and client direction, cleaned up active vs. inactive users, troubleshot access and tracked overdue completions.
Outcome
Accurate, reportable training records the team could actually rely on.

Catching errors before they spread

Situation
Small data discrepancies in HRIS and documentation risked payroll, benefits and compliance impact.
What I did
Reviewed records for accuracy and investigated name and salary inconsistencies rather than working around them.
Outcome
Issues resolved or escalated early, protecting employee trust and clean reporting.

SynergyPEO — an independent HR technology project

SynergyPEO is an independent project I build on my own time. It began with firsthand PEO friction — disconnected workflows and too many places for operational context to disappear.

I translated that experience into requirements, role-based portals and a working platform prototype using AI-assisted development — one operating layer with four role-aware views.

What this means for an employer: I'm not looking to leave operations to run a company. Building this is how I understand the systems you'd hire me to run — the clearest proof I can offer that I turn operational problems into working answers, and I'll bring that instinct to your team.

Visit SynergyPEO.com

PEO Admin

Client oversight, operational workflows and platform administration.

Client Portal

Company-level HR access, requests, documents and service workflows.

Employee Portal

Employee-facing access to information and supported workflows.

Internal Staff

Role-aware internal operations without unnecessary access.

Experience

Several of my strongest stories are progressions, not single jobs — temp assignments that converted, promotions, and years of increasing responsibility.

2022 – 2025
PrestigePEO · Remote

Operations Analyst → HR Administrator

Multi-client HR operations on PrismHR: onboarding, employee and client changes, I-9/E-Verify, handbooks, audits, TrainingToday administration, troubleshooting and reporting. Promoted within the first year.

2021 – 2022
PathGoal Employer Services

HR Coordinator (via Kforce) → Office Administrator

Started as a temporary assignment supporting HR service workflows, converted to a direct full-time role, and stayed on through the acquisition by PrestigePEO.

2012 – 2015
Securus Technologies

HR Coordinator (temp → direct) → Sales Support

Onboarding, background checks, E-Verify, personnel records and HR systems on ADP Workforce Now, Taleo, DocLink and SharePoint, then internal sales support during organizational change.

1998 – 2011
Healthcare & shared services

Quality data, records & education coordination

A near-decade progression at Dyersburg Regional Medical Center in quality-data and sensitive-records work through multiple ownership changes, plus HealthStream administration and education coordination at HCA Shared Services (now Parallon).

A note on the timeline: my history runs across HR, healthcare and quality functions since 1998, through several ownership changes and role shifts. Where you notice a gap, there's usually a full story behind it that's worth a conversation.

Systems & tools

My value isn't having touched every platform — it's learning a system, understanding what the data means, troubleshooting responsibly and keeping the work moving.

HRIS / Talent

  • PrismHR
  • ADP Workforce Now
  • Taleo

Learning systems

  • BLR TrainingToday
  • HealthStream

Workflow & docs

  • Salesforce
  • Freshworks
  • DocLink
  • Adobe Acrobat

Microsoft

  • Excel · intermediate
  • Word · advanced
  • Teams · SharePoint · Outlook
  • Access · basic

Looking for someone who runs the work — and sees how the pieces connect?

I'm targeting remote HR Operations, HR Administration, HRIS/LMS Administration and Operations Coordination roles, as well as in-office opportunities within 10 miles of ZIP code 85375.

Sun City West, Arizona · Open to remote roles and in-office opportunities within 10 miles of ZIP code 85375.